Integrate WeChat, QQ, Weibo, Douyin, TikTok, Line, X, Telegram, Zalo and other mainstream social platforms to efficiently manage multi-channel customer conversations and improve user conversion rates.
Integrate WeChat, QQ, Weibo, Douyin, Kuaishou and other mainstream social platforms, manage all channels on one platform, and say goodbye to the hassle of switching between multiple platforms
Real-time message push, intelligent distribution system, ensuring every customer gets timely response and improving customer satisfaction
Comprehensive data statistics and analysis, real-time understanding of customer service team performance, optimizing service processes, and improving operational efficiency
Enterprise-level security, encrypted data transmission, fine-grained permission management, ensuring customer information and conversation data security
AI intelligent robot assistance, automatic reply to common questions, 7x24 hours online service, reducing labor costs
Unified platform management, reducing multi-system maintenance costs, improving customer service efficiency, and reducing operating costs
All social platform customer conversations are centralized in one interface, supporting multi-label and multi-status management, easily handling massive conversations
Support multi-agent collaboration, internal notes, transfer, assignment and other functions, making team collaboration more efficient
Preset common phrases, quickly reply to customer questions, improve response speed and service quality
Real-time statistics of customer service workload, response time, customer satisfaction and other data to help optimize service processes
Hello, I'd like to inquire about product pricing
Hello! We're happy to help. Our product pricing is...
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Support iOS and Android systems, handle customer inquiries anytime and anywhere, receive real-time message push, making customer service work more flexible
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